Manage the Debug Log

Learn about managing the Debug Log.

Enable Debug Logging

To enable debug logging:
  1. Click the Debug Log option from the navigation pane of the Service Manager page.
  2. Click the Enable Debug Log toggle switch to start logging debug information.

Use the Debug Log

You can view, download, delete the debug log file to from this page. It is recommended that you delete the debug log after some time. You can maintain a local copy of the debug log to help with debugging issues and then delete the debug log to avoid space issues on the host server.
  1. Click the Download Debug Log File option to save a local copy of the debug log.
  2. Click the Load Debug Log File option to view the debug log on this page.
  3. Click the Delete Debug Log File button to delete a debug log.
  4. Search for specific entries in the debug log using the Search By box, if required.
  5. Click Refresh to get the latest log information, if it doesn't get refreshed automatically.