A.2 Frequently Asked Questions for the DocuSign Connector

This chapter provides information on the frequently asked questions about the DocuSign connector.
  1. Is Email an updatable field?

    Answer: No, Email is not an updatable field as it is considered a key field in the target.

  2. Provisioning user account from OIG will result in creating a user in target with default groups namely "Administrator" and "Everyone".

    Answer: This is expected behavior from the target.

    Note:

    Default Groups assignment/removal has a dependency on Permission-Profile.

    For example, if a user is created with Permission-Profile as "Account Administrator" by default, the user will be assigned to "Administrators" and "Everyone" Groups. If provisioned with other than "Account Administrator" as Permission-Profile, the user will be assigned with only the "Everyone" Group.