1. Configuring the Oracle NetSuite Application
  2. Known Issues and Workarounds

7 Known Issues and Workarounds

The following are the known issues and limitations with the Oracle NetSuite connector.

Known Issues

  1. To assign a role to a specific user, you must have a valid User account, password, and email address in Oracle NetSuite target, else you will encounter an error.

    Error Message:

    <ORG.IDENTITYCONNECTORS.NETSUITE.UTILS.NETSUITESOAPHELPER> <org.identityconnectors.netsuite.utils.NetSuiteSOAPHelper : checkResponseStatus: Please enter a valid email address.

    <ORG.IDENTITYCONNECTORS.NETSUITE.UTILS.NETSUITESOAPHELPER> <org.identityconnectors.netsuite.utils.NetSuiteSOAPHelper : checkResponseStatus: The password must be at least 10 characters long.

  2. If an end-user must log in to Oracle NetSuite, the user must be assigned with a role which has access to Oracle NetSuite. This is a mandatory pre-requirement to access the target.

Workaround

  1. If you encounter the message 'Test Connection failed' with an error message 'CONNECTOR_EXCEPTION_TEST_OP', then use the following workaround.

    Connect to a proper internet connection. You can update the credentials or regenerating the AuthToken of the application.