Table of Contents Table of Contents List of Figures Title and Copyright Information Preface Audience Documentation Accessibility Related Documents Conventions 1 Introduction and Background Need for Accessible Business Metrics Challenges of Traditional Methods for Collecting Business Metrics Overview of Process 2 Designing a Model Overview Modeling Your Business Application Creating Your Model Milestones Indicators Unique Instance Identifier Mapping Your Model to Your Application Mapping Milestones Extracting Indicators Activating Your Model What Happens When Your Model is Activated 3 Using Consoles Overview Default Milestone Dashboards Finding Your Console (Console Listing) Filtering In the Console Milestone Summary Dashboard Milestone Dashboards Drilling to the Details Searching Drilling From Charts and Tables Navigating the Instance List Milestone Details Submitting a Support Request Custom Dashboards – Visualizing Your Indicators Home Page Model Summary Cards 4 What’s Next? Quick Start Tutorials Videos Guides