Assignment Pattern Dialog

3.29 Assignment Pattern Dialog

Use the Assignment Pattern dialog to set the pattern for the assignment.

Element	Description
Application server	Specify an application server connection.
Assignment Pattern	Choose from the available options.
Round Robin	Picks each user or group in turn.
Least busy	Picks the user or group with the least number of tasks currently assigned to it.
Most Productive	Picks the user or group that has completed the most tasks over a certain time period (by default, the last seven days).
Use Tasks of all Types to evaluate pattern criteria	If you want the assignment pattern to consider all types of tasks, then select the checkbox. Else, the pattern considers only this task type when determining the selected user.