Hardware Management Agent Service Fails to Start

After installing the Hardware Management Agent on SUSE Linux Enterprise, you might encounter the following:

Starting Sun HW agent services: . . . . . . . . failed

In addition, there might be a line in the Hardware Management Agent log file similar to the following:

(hwagentd_poller.c:334:hwagent_bmc_response_test):Unable to reach the KCS interface over ipmitool-hwagentd.

This problem occurs when the IPMI device drivers are not installed. Hardware Management Agent uses the IPMI drivers to access the KCS interface.