Manually Clear Fault Messages

Before You Begin

• A faulted state indicates that the component is present but is unusable or degraded because one or more problems have been diagnosed by the Oracle ILOM Fault Manager. The component has been disabled to prevent further damage to the system.
• The Oracle ILOM Fault Manager auto clears fault messages in the Open Problems table for replaced or repaired SPARC server components, x86 server components.
• You must have Admin (a) role privileges to perform this procedure.

To launch the Oracle ILOM Fault Management shell and manually clear fault messages appearing in the Open Problems table:

Note:

Alternatively, on some Oracle servers, you can use the legacy Oracle ILOM 3.0 CLI /SYS target to clear fault messages. For instructions, refer to the Related Information section following this procedure.

1. Contact Oracle Service to gain permission to use the Fault Management shell.

   Contact Oracle Service to gain permission to use the Fault Management shell.

   The Oracle ILOM Fault Management shell helps Oracle Services personnel to diagnose system problems. Customers should not run commands in the Fault Management shell unless requested to do so by Oracle Services.

2. To launch the Fault Management shell from the SP CLI, type the following:

   start /SP/faultmgmt/shell

   The Fault Management shell command prompt (faultmgmtsp>) appears.

   Note:

   After you start the Fault Management shell and until you exit the Fault Management shell, you can issue only commands that are specific to the Fault Management shell. To view the supported Fault Management shell commands type: help.
3. To administer the fault states from the Fault Management shell prompt, type:

   fmadm [sub-command]

   fmadm is a fault management configuration tool that enables you to view and modify the fault states maintained by the Oracle ILOM Fault Manager.

   Note:

   To view a list of faulted components from the fault management configuration tool, type fmadm faulty.
4. To manually clear a message for a faulted sub-system component, issue one of the following sub-commands:

   To manually clear a message for a faulted sub-system component, issue one of the following sub-commands:

   Note:

   Replace <FRU|CRU> with the faulted component name. Replace <UUID> with the assigned Universal Unique Identifier. For syntax examples, see the examples following the sub-command table.

   Sub-commands	Description
   acquit [FRU|CRU]	Notify the Oracle ILOM Fault Manager that the specified faulted component is not to be considered suspect in any fault events that have been detected. The fmadm acquit command should be used only at the direction of a documented Oracle hardware repair procedure.
   acquit [UUID]	Notify the Oracle ILOM Fault Manager that the faulted event identified by the uuid resource can be safely ignored. The fmadm acquit command should be used only at the direction of a documented Oracle hardware repair procedure.
   replaced [FRU|CRU]	Notify the Oracle ILOM Fault Manager that the specified faulted field-replaceable unit or customer-replaceable unit has been replaced. This command should be used in those cases where the Oracle ILOM Fault Manager is unable to detect the replacement.
   repaired [FRU|CRU]	Notify the Oracle ILOM Fault Manager that the specified field-replaceable unit or customer-replaceable unit has been repaired. The fmadm repaired command should be used in those cases where the Oracle ILOM Fault Manager is unable to detect the repaired FRU.

   Sub-command Syntax Examples:

   • fmadm repaired /SYS/MB/FM0

   • fmadm repaired /SYS/PS1

   • fmadm replaced /SYS/MB/FM0

   • fmadm replaced /SYS/PS1

   Note:

   If you clear the message for a faulty component prior to completing the corrective service action, the Oracle ILOM Fault Manager rediagnoses the fault and redisplays the fault message in the Oracle ILOM Open Problems table.
5. To exit the Fault Management shell, type:

   exit

   Note:

   To issue standard Oracle ILOM CLI commands, you must first exit the Fault Management shell.

Related Information

• Oracle ILOM CLI Namespace Targets
• Check System Status and View Open Problems
• Service Manual for Oracle servers, component types and service classifications