View Open Problems Detected on a Managed Device

Open problems detected on a host server are viewable from either the Open Problems web page or the /System/Open_problems CLI target.

Before You Begin

  • Faults reported in the Open Problems table for server components are automatically cleared upon repair or replacement of the component.
  • Faults reported in the Open Problems table for customer-replaceable units (CRUs) must be manually cleared from the Open Problems table after repair or replacement. For instructions, see Clear Faults for Undetected Replaced or Repaired Hardware Components.

To view host server open problems using the CLI or web interface, follow this step:

  1. Perform one of the following:
    • Web:

      Click System Information > Open Problems.

    • CLI:

      Type: show /System/Open_Problems

  2. The Open Problems web page and the CLI target report the following information:
    • The total number of problems detected
    • The time stamp, name, and CLI target for each faulted component
    • The URL for troubleshooting a faulted component