1. Oracle ILOM User's Guide for System Monitoring and Diagnostics Firmware Release 5.1.x
  2. Troubleshooting Oracle ILOM Managed Devices
  3. Network Connection Issues: Oracle ILOM Interfaces

Network Connection Issues: Oracle ILOM Interfaces

If you are experiencing difficulties establishing a network connection to the Oracle ILOM interfaces, refer to the following information for suggested resolutions:

Table 7-1 Troubleshooting Connectivity Issues  

Problem Suggested Resolution

Unable to access the Oracle ILOM web interface using an IPv6 address

Ensure that the IPv6 address in the URL is enclosed by brackets, for example: https://[2001:db8:0:0:0:0:0:0]

Unable to download a file using an IPv6 address

Ensure that the IPv6 address in the URL is enclosed by brackets, for example:

load -source tftp://[2001:db8:0:0:0:0:0:0]/desktop.pkg

Unable to access Oracle ILOM using IPv6 from a network client

If on a separate subnet, try the following:

  • Verify that Oracle ILOM has a dynamic or static address (not just a Link-Local address).
  • Verify that the network client has an IPv6 address configured (not just a Link-Local address).

If on the same or a separate subnet, try the following:

  • Ensure that the IPv6 State property is enabled on the Network Settings page in the Oracle ILOM web interface or under the /SP/network/ipv6 target in the Oracle ILOM CLI.
  • Verify that the appropriate network service is enabled in Oracle ILOM: SSH, HTTP, or HTTPS.

    In the web interface, click ILOM Administration > Connectivity to verify and change network connectivity settings.

  • Use an industry-standard network diagnostic tool like IPv6 Ping or Traceroute to test the network connection to the managed device.

    Run Ping6 from the web interface or CLI.

Unable to access Oracle ILOM using IPv4 from a network client

Ensure that the State property enabled on the Network Settings page in the Oracle ILOM web interface or under the /SP/network target in the Oracle ILOM CLI. Other suggestions for diagnosing IPv4 network issues include the following:

  • Verify that a LAN connection to the physical management port (NET MGMT) is established.
  • Verify that the appropriate network service is enabled in Oracle ILOM: SSH, HTTP, or HTTPS. In the web interface, click ILOM Administration > Connectivity to verify and change network connectivity settings.
  • Use an industry-standard network diagnostic tool like IPv4 Ping or Traceroute to test the network connection to the managed device.

    Run Ping from the web interface or CLI.

Unable to access the Oracle ILOM web interface using the MS IE web browser

Note: Microsoft has deprecated IE 11 in Windows 10 and recommends using Edge as the default browser. For more information about Oracle's technical support policy concerning web browser support, see Oracle Software Web Browser Support Policy

Microsoft Internet Explorer users must upgrade browser or upload custom certificate keys to use SSL in the Oracle ILOM web interface.