Use this procedure to troubleshoot hardware faults with the Oracle ILOM web interface and, if necessary, prepare the server for service.
This example procedure provides one method to troubleshoot hardware faults using Oracle ILOM web and CLI interfaces. However, the procedure can be performed using only the Oracle ILOM CLI interface. For more information about Oracle ILOM interfaces, refer to the Oracle ILOM documentation.
Open a browser and type in the IP address of the server SP. Enter a user name (with administrator privileges) and password at the Login screen. The Summary Information page appears.
The Status section of the Summary Information screen provides information about the server subsystems, such as:
The Status table lists components that require service.
In the above example, the Status table shows that the Memory subsystem requires service. This indicates that a hardware component within the subsystem is in a fault state.
The subsystem information page appears.
The above example shows the Memory subsystem screen and indicates that DIMM 8 on CPU 0 has an uncorrectable ECC fault.
The Open Problems screen provides detailed information, such as the time the event occurred, the component and subsystem name, and a description of the issue. It also includes a link to a KnowledgeBase article.
In this example, the hardware fault with DIMM 8 of CPU 0 requires local (physical) access to the server.
For up-to-date information about the server, including hardware-related issues, refer to Oracle Exadata Database Server X8-8 Product Notes at: https://www.oracle.com/goto/x8-8/docs