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Oracle® Exadata Database Server X8-8 Service Manual

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Updated: June 2020

Clear Hardware Fault Messages (Oracle ILOM)

After servicing the following components, you must clear the fault event in Oracle ILOM:

  • Processor (CPU)

  • PCIe card

  • HBA

  • Front Indicator Module (FIM)

This procedure uses the Oracle ILOM CLI interface. Use the Oracle ILOM CLI to access the Fault Management Shell, fmadm.

For more information about how to use the Oracle ILOM Fault Management Shell and supported commands, see the Oracle ILOM User's Guide for System Monitoring and Diagnostics Firmware Release 4.0.x in the Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at https://www.oracle.com/goto/ilom/docs.

Caution  -  The purpose of the Oracle ILOM Fault Management Shell is to help Oracle Service personnel diagnose system problems. Customers should not launch this shell or run fault management commands in the shell unless requested to do so by Oracle Service personnel.

  1. Log in to the SP Oracle ILOM CLI.

    Log in as a user with root or administrator privileges. For example, open an SSH session, and at the command line type:

    ssh root@ipaddress

    Where ipaddress is the IP address of the server SP.

    For more information, see Using Oracle Integrated Lights Out Manager (ILOM) in Oracle Server X8-8 Installation Guide.

    The Oracle ILOM CLI prompt appears: ->

  2. To access fmadm, type:

    ->start /SP/faultmgmt/shell

    The fmadm prompt appears: faultmgmtsp>

  3. To view a list of command options for displaying or clearing a fault with fmadm, type:

    faultmgmtsp>help fmadm

    The following output appears:

    where <subcommand> is one of the following:
    faulty [-asv] [-u <uuid>] : display list of faulty resources
    faulty -f [-a] : display faulty FRUs
    faulty -r [-a] : display faulty FRUs (summary)
    acquit <FRU> : acquit faults on a FRU 
    acquit <UUID> : acquit faults associated with UUID 
    acquit <FRU> <UUID> : acquit faults specified by (FRU, UUID) combination
    replaced <FRU> : replaced faults on a FRU 
    repaired <FRU> : repaired faults on a FRU
    repair <FRU> : repair faults on a FRU
    rotate errlog : rotate error log
    rotate fltlog : rotate fault log
  4. Use fmadm faulty and the following options to display active faulty components:
    • -a – Show active faulty components.

    • -f – Show active faulty FRUs.

    • -r – Show active faulty FRUs and their fault management states.

    • -s – Show a one-line fault summary for each fault event.

    • -u uuid – Show fault diagnosis events that match a specific universal unique identifier (uuid).

    For command specifics, see the Oracle ILOM documentation at: https://www.oracle.com/goto/ilom/docs.

  5. Type fmadm to clear the fault.

    Select acquit, repair, replaced, or repaired.

  6. Close the Oracle ILOM session.