Support Your Operations

Ensure that your team can support the applications deployed in the cloud. Use the training provided by Oracle.

Changes to the Roles of Your IT Staff

Enterprise Architect

With the evolution of cloud computing, some of the roles of your IT staff may be changing. In the cloud, silos break down and responsibilities converge, and the focus shifts to thinking holistically.
The more important need is for IT staff that can think strategically, devise cloud-based solutions to drive the business, and focus more on enhancing the customer experience.

To help with the transition, provide the following:

  • Training, time, and tenancy to explore the cloud environment.
  • A clear understanding of how their current role will be adapted for the cloud.
  • A clear mapping of all roles in the cloud, and how they will be adapted.
  • A clearly articulated business case for using cloud technologies.
  • Shared goals across all roles of enabling the business by leveraging cloud technology.
  • Set goals for cloud certification based on role.
  • Engage in workshops or hackathons to show the art of the possible with the cloud.

Train the Operations Team for Oracle Cloud

Enterprise Architect

Oracle offers a wide range of training to enable you and your team to support your cloud deployments. You can work with one of our many partners for support and manageability of your cloud deployments, hybrid or on-premises environments.

Consider the following when creating a training plan for your team:

  • Understand who controls what parts of your application deployment and infrastructure in the cloud
  • Enable your staff to understand how their roles and tasks are likely to change
  • Encourage your IT staff to develop new skills by attending training offered by Oracle and Oracle partners
  • Set goals for cloud certification

Use the Oracle Learning Library

Enterprise Architect, Infrastructure Architect

The Oracle Learning Library (OLL) is dedicated to hosting free instructional content developed by Oracle subject-matter experts. Use the Search function to find tutorials and overview videos.

Take Advantage of Oracle University Training

Oracle University offers Oracle Cloud training solutions that will show you how to migrate to, implement, administer, optimize, and use Oracle Cloud applications and platforms.

Take Training Offered by Oracle Partners

Oracle partners offer training related to Oracle Cloud through the Oracle Partner Network.

With the Oracle Partner Network, you can:

  • Access training given by Oracle or Oracle partners.

  • Find training for a specific job role, such as a developer or an administrator, and for particular solutions, such as Oracle Cloud.

  • Become an Oracle Partner Network Specialist.

  • Track your progress along a role-based, guided, learning path.

  • Track your individual progress or, if you’re a partner administrator, you can check your company’s progress.