Host Agent Logs

Most problems (other than version mismatches) occur during the collection of metrics or response information. Look for the following logs on the Enterprise Management Agent host.

The Enterprise Management Agent host may differ from the OEM Management Service location. In the following file locations, %AGENT_LOCATION % indicates the home directory of the Agent, typically similar to /export/home/oracle/OracleHomes/agent10g. An asterisk (*) indicates there are several files with additional extensions. The table below lists host Agent log locations.

Table 3-3 Host Agent Logs

Agent Log Location	Description
%AGENT_HOME%/<targetName>/okmclient*.log	Contains errors that occurred below the Oracle Enterprise Manager Cloud Control framework during attempts to communicate with the OKM cluster. These files will typically contain fine-grained details on connection problems with an OKM KMA or failures that occur while retrieving information.
%AGENT_HOME%/sysman/log/emagent.trc*	These logs also contain connection exceptions and any information on using the data returned from the system to populate database tables.
%AGENT_HOME%/sysman/log/*	Remaining logs will contain finer-grained details on various elements in the Cloud Control Framework and 90% of the issues can be diagnosed with the above.

Note:

When interacting with the Support Center or developers within your own help desk, include the emagent.trc* files for reference.