Create an RDA Log Bundle

Perform an RDA log snapshot on the current STA installation. Oracle Support can use the generated service logs to troubleshoot issues.

1. Log on to the STA server as the Oracle user.
2. Change to the RDA directory. For example:

   # cd /Oracle/Middleware/rda
   

3. Verify that the RDA output.cfg file is present.

   $ ls -la output.cfg
   -rw-r-----  1 oracle oinstall 23550 Mar 29 12:47 output.cfg
   

4. Enter the following command to generate the log bundle.

   $ ./rda.sh -f -v 
   

   Where:

   • -v–Displays the progress of the data collection; this parameter is optional.
   • -f–Forces a current data collection.

   The utility generates an RDA log bundle with the default name RDA_ouput_us.zip. This may take several minutes.

5. Use any of the following commands to display information about the rda.sh utility:
   • ./rda.sh –M —Displays the complete man page for the utility.
   • ./rda.sh -M STA —Displays a summary of the log files generated by the utility for STA.
   • ./rda.sh –h —Displays help information for all utility options.
6. Rename the RDA zip file to a unique name. For example:

   # mv RDA_output_us.zip RDA.STA_myserver_170223.zip
   

7. Optionally, use one of the following methods to display a listing of the files.
   • Open a browser window on the STA server and navigate to the URL: file:///Oracle/Middleware/rda/output/RDA__start.htm
   • Download the zip file to your local computer, unzip the bundle, and access the log files through the URL above.