1. Installation and Configuration Guide
  2. Troubleshoot Issues
  3. ISSUE: T10000D Drives Are Not Showing Quality Index After Media Validation

ISSUE: T10000D Drives Are Not Showing Quality Index After Media Validation

The T10000D drives must have both Level 3 Media Validation and Level 3 RQI Margin Report enabled within VOP to report Quality Index values.

Verify the VOP Settings

  1. Within VOP, under the Retrieve menu, select View Drive Data.
  2. Select the Maintenance tab.
  3. Check that both Level 3 Media Validation and Level 3 RQI Margin Report are enabled.
  4. If not, follow the steps below to enable both of these settings.

Enable the Settings

  1. Set the drive offline. Within the Drive Operations menu, select Set Offline.
  2. Within the Configuration menu, select Drive Data.
  3. Select the Maintenance tab.
  4. Enable Level 3 Media Validation and Level 3 RQI Margin Report.
  5. Click Commit. The drive will IPL.
  6. Retry the media validation.