Logs Created During Installation, Upgrade, and Deinstallation

Use the STA installation, upgrade, and deinstallation logs to help troubleshoot issues.

Most log file names include a timestamp to help identify the installation or deinstallation instance. The timestamp is the date and time when the installation or deinstallation began.

In particular, the following logs provide valuable information if an installation, upgrade, or deinstallation fails.

  • installtimestamp.log
  • sta_installtimestamp.log
  • upgradetimestamp.log
  • sta_upgradetimestamp.log
  • deinstalltimestamp.log
  • sta_deinstalltimestamp.log

The locations of STA installation, upgrade, and deinstallation logs vary depending on the status of the operation. Logs are found in the following directories.

/tmp/OraInstalltimestamp

This directory includes logs for in-progress installations, upgrades, and deinstallations. The logs are moved from this directory upon successful completion of the operation. Following is a sample listing of logs you might see in this directory during an operation.

install2016-09-24_04-14-04PM.log
installProfile2016-09-24_04-14-04PM.log
launcher2016-09-24_04-14-04PM.log
/STA_home/inventory/logs

Where STA_home is the STA home location defined and created during STA installation (for example, /Oracle/StorageTek_Tape_Analytics).

This directory includes logs for installations, upgrades, and deinstallations that have completed successfully. Some logs, such as error or patch logs, are included only as applicable.

Following is a sample listing of logs you might see in this directory.

2016-08-05_01-55-59PM.log
install2016-08-05_01-55-59PM.log
install2016-08-05_01-55-59PM.out
installActions2016-08-05_01-55-59PM.log
OPatch2016-08-05_01-57-13-PM.log
OPatch2016-08-05_01-59-36-PM.log
oraInstall2016-08-05_01-55-59PM.err
oraInstall2016-08-05_01-55-59PM.out
/STA_logs/install

By default, STA_logs is located at /var/log/tbi. You can optionally relocate this directory to a location of your choice any time after STA installation. See Relocate the STA Logs Directory (optional) for instructions.

This directory includes logs for installations, upgrades, and deinstallations that have completed successfully or failed. It includes logs related to the installation of the WebLogic server and MySQL database, as well as logs for installation and configuration of the STA application.

Following is a sample listing of logs you might see in this directory.

adf_install2016-08-05_01-55-51PM.log
dbinstall.log
dbinstall.mysqld.err
dbinstall.stadb-slow.log
install2016-08-05_01-42-09PM.log
patch_adf.log
sta_install2016-08-05_01-54-04PM.log
weblogic_install2016-08-05_01-55-34PM.log