1. Installation and Configuration Guide
  2. Pre-installation Planning
  3. Prepare Service Requests for the Libraries and Drives

Prepare Service Requests for the Libraries and Drives

To prepare your libraries for monitoring by STA, you may need to provide Oracle support with library and drive information.

  1. Verify the Library Firmware Version.
  2. Verify the HBT Drive Controller Card Version (SL3000 and SL8500 only).
  3. Enable ADI on the Library (SL500, SL3000, SL8500).
  4. Ensure the Correct Library Complex ID (SL8500 only).
  5. Set the library date and time. To ensure that library data date/time stamps correlate to STA server date/time stamps, the library clock should be set appropriately by Oracle support.
  6. Submit the necessary service requests. If STA will be monitoring a library complex, prepare a service request for each library in the complex. Additionally, open a Service Request to install the latest drive firmware supported by STA.