1. Library Guide
  2. Users and Preferences
  3. Add, Modify, or Delete a User
  4. Add a Service User

Add a Service User

If Oracle service needs to access the library for maintenance, the Administrator can create a service user and provide Oracle with the key file. All service users expire 72 hours after creation.

  1. Login with the Administrator role.
  2. Click Users in the left navigation area of the GUI.
  3. Click Create Service User Create Service User icon.
  4. Select the role as directed by Oracle.
  5. Select the service user in the list, and then click Download Service User Key File Download Key File icon.
  6. Send the key file to Oracle.

    Note:

    The key file is encrypted. Oracle then decrypts the file to get the user ID and password to login to the library. Oracle service personnel can refer to the SL4000 Installation and Service Guide for procedures.