Service Delivery Platform 2 (SDP2)

The StorageTek Service Delivery Platform 2 (SDP-2) is a support solution that provides faster problem resolution, analysis and trending, and improved diagnostics.

SDP is a remote application that can be installed on a Linux server that connects to the library. SDP collects device events and alerts support analysts, providing remote diagnosis and automatic service requests (ASR).

For more information, contact an Oracle representative or visit: https://www.oracle.com/support/premier/auto-service-request.html