Getting Help with My Oracle Support

Use My Oracle Support to find knowledge solutions, workarounds, and other information that is reported by customers, partners, and Oracle employees. My Oracle Support also enables you to open a Service Request. If a patch is required to resolve a service request, you will receive instructions on how to download it from My Oracle Support.

Note:

If you purchased Oracle GoldenGate Studio and support through a distributor, contact your distributor instead of attempting to create a service request through My Oracle Support.