C Troubleshooting

This appendix contains troubleshooting tips in handling the following scenarios:

C.1 Unable to Sign In to Oracle Argus Analytics

You might be unable to sign in to Oracle Argus Analytics in either of the following scenarios:

  • The Login page displays an Internal Server Error message.

  • You are logged in but while working on something, you might encounter an error and could get logged out.

In such scenarios, try executing the following steps:

  • You can log in to the Console to check the BI Server status.

  • You can also log in to the Enterprise Manager and check the status of all the OBIEE components.
    Enter the \oracle\fmw\instances\instance1\bin> opmnctl status command to view the status of each component in OBIEE.