Enter the URL address for the Global Portal homepage in a browser window.
In the Application Access Portlet, select a tenant from the Enterprise drop-down list, and an Argus application to launch from the Application drop-down list.
Select the Global Worklists tab.
Note:
The data from Global Worklists is not exclusively Argus Safety data. In addition to Argus Safety, you can also access data from Argus Insight and Argus Affiliate for the selected tenant.To view global worklist items based on user assignment, from the top right of the screen, select one of the following:
Individual — For worklist items assigned to you across the tenants you are authorized for.
Group — For worklist items assigned to any other member of your user group across tenants you are authorized for.
All — For worklist items across all user groups across tenants you are authorized for.
Note:
This option is available only if you have the Workflow Manager right.To further narrow the search results based on specific work item details, enter search criteria in the relevant fields in the grey area at the center of the page.
Tip:
You can use predictive text to complete these fields.Click the link for a case number.
A tenant is a client to which a CRO assigned a logical section of the Argus Safety environment within multi-tenancy. Depending on business needs, tenants can use specific data configurations and access distinct Argus Safety modules. However, they cannot access data that belongs to other tenants. Each tenant has a unique identifier in multi-tenancy called enterprise ID.
Multi-tenancy is an Argus Safety feature that can be enabled with Single Sign-On to allow CROs to share their environment between multiple independent clients called tenants. The environment is partitioned so that the tenants can access specific Argus Safety modules and use customized data configurations as needed.
In multi-tenant environments, authorized SSO users can review cases and case actions, and manage worklist items that they are responsible for across any number of tenants.
Yes, you can open both sites by entering their URL addresses in different tabs in your browser.
Yes, you can open Argus Safety a second time for the same or a different tenant. However, the application will open in the same browser window in which the application is already open.
Yes, you can open the Argus Safety application for different tenants, provided you close the Argus Safety application for the existing tenant before you open it for a new one.
Yes, you can launch different Argus applications in separate browser windows. However, if you attempt to open the same Argus application for the same or a different tenant, the application will open in the same browser window in which the application is already opened.
The Japanese version of the Global Portal homepage and related screens is not supported yet. However, the features and functionalities that are specific to Argus Safety Japan and Argus J users apply also to multi-tenancy environments.
Depending on your role and access rights, you can use your global worklist to:
Search for a case.Perform case actions on a case, for example Open as Read-only, Accept Case, Adjust Priority, Adjust Assignment, Adjust Case Owner, Close Case, perform Coding Review or Medical Review, view a Case Summary.Manage your worklist items, for example Close Action Item, Print Worklist, or Generate Letter.
Global Worklist pages do not support simultaneous actions on multiple cases, such as Close Multiple Cases, Route Multiple Cases, Print Multiple Cases, and Assign Multiple Cases. These options are only available on the Argus Safety Worklist Open page.
No. If you have an open Argus Safety case for a tenant, you must save and close the case before you open a case for another tenant.
If no work items appear in your global worklist, then you are not authorized for any tenant.
The results list from your global worklist shows cases only for tenants you are authorized for.
The fields and columns from your global worklist results list are configurable by Administrators. If the respective field or column is not relevant for your work actions from your global worklist, contact your Administrator to configure it as hidden.
The respective case data item may be configured as hidden in your global worklist. Contact your Administrator to change the setting for the item to visible.