), and click Manage Topic States.1. Click Settings, and click Manage Topic Workflow Configurations.
The Manage Topic Workflow Configurations page appears.
2. Click the row menu (), and click Manage Topic States.
The Manage Topic States page appears.
3. To add a topic workflow state, click Add State.
The Add State page appears.
4. Type the Name of the topic workflow state.
5. Type the Description of the topic workflow state.
6. In the Possible next states field, select the states that users can assign to a topic that is in this state. To select a state, do the following:
A. Click Select States.
The Select States dialog box appears.
B. Select the states to which the topic can transition.
7. To indicate that a state closes a topic when it is assigned, select the This is a final state check box.
To work with a topic that is in a final state and visible to any work teams, a user must have the Reopen Topic work team permission, and a non-final state, such as, Reopened, must be defined as a possible next state. The user can then reopen the topic and change its current state to a non-final state before editing it further.
Note: The topic workflow configuration may also require that all of a topic's actions be in a final state before the topic itself can be assigned a final state. See Editing Workflow Configuration Options.
8. Click OK.
After you define the workflow states for topics and define the fields that store topic information, you should review the level of access assigned to each field and state. When you add a new state, by default every topic field is editable when the topic is in that state. You can modify the level of access for each field to hidden, visible, editable, or required for the new state.