Editing an action state

1.         Click Settings, and click Manage Topic Workflow Configurations.

The Manage Topic Workflow Configurations page appears.

2.         Click the row menu (Row menu), and click Manage Action States.

The Manage Action States page appears.

3.         From the action row menu, click Edit.

The Edit Action State page appears.

4.         Modify the Name of the action state.

If you modify a state name, any actions currently in that state are updated automatically.

Note: You can rename the state named Init. However, it is always considered to be the initial state for an action and is automatically assigned to every new action created.

5.         Modify the Description of the action state.

6.         In the Possible next states field, specify the states that users can assign to an action that is in this state.

Note: If state transitions are changed and these transitions are referenced in Action State Changed email notification rules, you need to first edit the notification rule.  A list of the effected email notification rules is displayed.

7.         To select a state, click Select Action States.

8.         To indicate that this state will close an action when it is assigned, select the This is a final state check box.

Note: The topic workflow configuration may also require all of a topic's actions be in a final state before the topic itself can be assigned a final state. See Editing Workflow Configuration Options

9.         Click OK.

 

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