Note: Before including fields in the message subject or message text, ensure that the resulting emails will not contain sensitive or confidential information.
To provide contextual information in an email message, you can include field variables that will be replaced by current values when the message is generated. For example, an email notification rule that includes field variables in the message text appears as follows:
The state for the <<topic.TOPIC_NAME>> topic has been changed to <<topic.CURRENT_STATE_ID>>. The following reason for this change was provided: <<topic.STATE_CHANGE_REASON>>.
When an email message is generated based on this rule, the body of the actual message might read:
The state for the Acetaminophen and Alcohol Use topic has been changed to Closed. The following reason for this change was provided: This is a known, labeled risk.
Note: Action e-mails trigger when you click Save on the Topic Action page. Any topic field included in an Action email message reflects the last saved General Information value.
1. On the Edit Email Notification Rule page, click Show Fields.
For a topic-related email notification reason, a page lists all topic fields. For an action-related reason, the page lists all topic fields and all action fields.
2. Highlight a field to insert a variable for it into the message text.
3. Click OK.
The field variable is inserted at the location of the cursor.