1. In
the left navigation pane, click the Settings
icon ().
2. From the Configure System menu, select Manage Signal Configurations.
3. Find the
configuration to which you want to add an alert, click the Row
Action menu (), and then select Edit
Alert Types.
4. Find the
alert type to edit, click its Row Action
menu (), and then select Edit.
5. In the Label field, type a unique and descriptive label for the alert type.
The Column Name field cannot be edited. It is the database column name for the alert type and derived from the original alert type label and will not change when you modify the alert type label.
6. In the Description field, describe how the alert gets populated. This will become the hover help text for the tab.
7. To make this a tracked alert, select the Tracked alert checkbox, provide a one-letter abbreviation, and then select a color to associate with the alert type. The abbreviation and color appear on the Product-Event Combinations table as the tracked alert's icon.
Note: If the alert type has alerts that have not been reviewed and you try to deselect Tracked, you receive a warning message and are prevented from changing the alert type to untracked. You can switch an Informational alert type to a Tracked alert type.
8. Specify whether to base alert type rules on review periods or the complexity level/periodicity. The rules table contains a Modified column. The Modified column has a value for rows with defined rules. The Modified column is empty for rows without defined rules.
A. If you select Review period, for each period:
i. Click
the Row Action menu ().
ii. Select Import from View.
iii. Select a view from the Import View menu.
iv. Click OK.
Empirica Signal imports the view and populates the Condition, Selected Columns, and Sorted by columns from the imported view.
Note: If the signal configuration has Review Periods disabled, then during refresh, when alerts are calculated, only the first Review period rule will be considered.
B. If you select Complexity level/periodicity (recurrence at a regular interval), for each level:
i. Click
the Row Action menu ().
ii. Select Import from View.
iii. Select a view from the Import View menu.
iv. Enter a value in the Periodicity field.
Empirica Signal imports the view and populates the Condition, Selected Columns, and Sorted by columns.
Note: Empirica Signal uses the product’s complexity level to determine which alert type rule to use. The product’s birthdate and the alert type rule’s periodicity determine if the alert rule should be considered during refresh. For example, if the product birthdate is February and the periodicity is three months, the alert will be triggered in May, August, November, and February. To be considered for complexity-based alert calculations, a product needs both complexity and birthdate values.
9. Click Save.
Empirica Signal verifies that the alert type has a unique label and at least one defined alert rule.
If the alert type is tracked but you did not specify an abbreviation or color, Empirica Signal uses default values.