).1. In the
left navigation pane, click the Topic Management
icon ().
2. Click a
topic's Row Action menu (
),
and then click Edit.
3. On the Edit Topic page, select General Information from the left menu.
4. Enter values in the fields. See field descriptions below.
5. Click Save.
Depending on your organization’s workflow configuration, the following fields appear in this section.
Field |
Description |
Visible to work team(s) |
The work team or teams whose members can view or act on the topic. Click Browse to display a descriptive list of work teams. If your topic configuration is visible to only one work team, you can click Browse to select the work team. |
Topic name |
Name of the topic. |
Topic description |
Description that identifies content of the topic. |
Current state |
State of the topic in the topic workflow. States are specified in the topic workflow configuration to represent your organization's expected workflow for topics. A topic may require all of its associated actions to be in a final state before you can assign a final state to the topic itself. In this case, a message appears if you try to assign a final state to the topic with actions that are not in a final state. |
Assigned to user |
User to whom the topic is assigned. By default, a topic that you add is assigned to you. Available users are those in all work teams to which the topic has been made visible and who have the Edit Topic/Action work team permission. |
Keywords |
Free text to filter the topics that appear in a table. |
If another user edits a topic at the same time, the first one to save the topic will have their changes saved. The second user will get an error indicating the topic has been changed since the edit session began. In some cases, the General Information section remains visible, allowing the user to print or take a screen shot, so that the information can be re-entered.