).1. In the
left navigation pane, click the Topic Management
icon ().
2. Click a
topic's Row Action menu
(
), and then click Edit.
3. On the Edit Topic page, select Actions from the left menu.
4. Select
the action's Row Action menu (),
and then click Reopen.
Note: The Reopen item appears if Action states include a transition following a Final Action State and your user administrator assigns you the permission, Reopen Topics/Actions.
5. In the Action state drop-down list, select a state.
The topic workflow configuration determines the available states you can assign.
6. Click Save.
You can view and edit the action as necessary. The action state change is also recorded and you can see the changes if you click History on the Edit Action page menu.