Topic Template Action page

Template Action General Information

Displays the current values in the standard or custom fields that describe the template action:

·        The fields can be display-only, editable, or required. If a field is required, an asterisk (*) appears next to it and the action cannot be saved until you provide a value for the field.

·        Each field accepts text, numeric, and date values, or provides a list of pre-defined values that you can select. If a value is not required in the field, you can select (a blank value) to indicate no value for the field. A field that accepts text may also offer a Select Available Values link so you can select one or more values from a list.

·        A date field appears as offsets expressed in days. When the template is used, the date field in the action is computed based on the topic creation date plus the template offset.

·        Arrow icons may appear after the names of a pair of fields to show that they are a linked pair. For example, if fields for Country () and State () appear, the arrows indicate that you must select a value for the Country field first and then select a value for the State field. You cannot select a State value first: the values available for State depend on the Country you select.

·        To save changes in the Template Action General Information section, click Save.

Note: The Save button affects only the Template Action General Information section of the topic template. You do not need to click Save after you work with other sections of this page.

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History of Template Action General Information

Displays information on changes made to the template action. A new row is added to the table each time you click Save in the Template Action General Information section.

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Action name

Name of the action.

Action description

Description of the action.

Planned completion date

Planned date for the completion of the action.

Actual completion date

Date the action was completed.