On the Manage Email Notification Rules page, you can add, modify, and delete email notification rules.
The following links appear at the top of the page and affect the entire page:
· Back
· Columns
· Download
The Notification Reason filter appears at the top of the page and affects the email notification rules table.
The following menu options are available from the Row Action menu (
), and affect an individual row in the table:
· Edit
· Delete
Field |
Description |
ID |
Email notification rule identifier. |
Rule Name |
Email notification rule name. |
The following activities initiate an automated email: · Topic Added—A new topic is created. · Topic Deleted—A topic is deleted. · Topic Modified—A topic is modified. · Topic Field Modified—A topic field is modified. · Topic State Changed—The workflow state of a topic changes. · Topic Assignment Changed—A topic assignment changes. · Action Added—An action is added to a topic. · Action Deleted—An action is deleted. · Action Modified—An action is modified. · Action Field Modified—An action field is modified. · Action State Changed—The workflow state of an action changes. · Action Assignment Changed—An action assignment changes. · Email Reminder—Daily, at a time specified in Site Options. Multiple rules can be defined for each email notification reason. |
|
Message Subject |
Email subject line. |
Message Text |
Email text. |
Send To |
Message recipients: · Work Team Members—All members of the work team, or teams that can view the topic. · Assigned User—User who is currently assigned to the topic or action · Previous Assigned User—User who was previously assigned to the topic. · Individual users—Enabled users in login group, regardless of topic visibility. Users must have an email address associated with their username. |