).Your topic workflow configuration might give you the ability to add comments to all, some, or none of the following:
· A topic as a whole.
· Individual topic actions.
· Topic attachments and action attachments.
If this feature is available for one or more of these contexts, when you view a topic, action, or attachment, you can also view all of its comments. When editing a topic, action, or attachment, you can both view and add comments.
Note: Once you have added a comment, you cannot edit or delete it.
1. In
the left navigation pane, click the Topic Management
icon ().
2. Click a
topic's Row Action menu (
),
and then click Edit.
3. On the Edit Topic page, select Comments from the left menu.
4. Click Add Comment.
5. In the text box, enter the comment.
6. Click Save.
The count of the comments is incremented and displayed to the right of the Topic Comments item in the left menu.
1. In
the left navigation pane, click the Topic Management
icon ().
2. Click a
topic's Row Action menu (),
and then click View.
3. On the Topic page, select Comments from the left menu.
Any comments that have been added to the topic appear.