Support Management
5 Release Notes
Improved support engagement and ticket creation powered through chat
When you create a support request, you enter a guided support flow powered by OCI Generative AI chat. It’s trained ...
Support Center now available
You can now use the Support Center dashboard in the Oracle Cloud Infrastructure Console to manage your support requests, see ...
Support requests in the Console now support more identity providers
If you use an identity provider other than IAM, IDCS, or Okta, you can now access support in the Console ...
Create support requests in the Console
You can now create, view, and manage support tickets from the Help menu in the Console. For more information, see ...
Support Management service now available
With the introduction of the Support Management service, you can create and manage support requests using RESTful API endpoints. For ...