7 User Management

Access to the Advanced Management Console is managed with user accounts. When a user is added, the permissions that are given to the user determine the functions that the user can access. Users are managed in the Configuration tab of the Advanced Management Console.

The User Management topic includes the following sections:

About User Accounts

Users of the Advanced Management Console are the enterprise administrators who are responsible for managing desktops in an enterprise. A user must have an account to log in to the Advanced Management Console. Access to the different functions is controlled by the permissions given to the account.

The first time the Advanced Management Console is started, the user is prompted to create a user account. That account is then used to create additional users from the Configuration tab of the Advanced Management Console. See Creating User and Configuring MySQL on Windows in the Advanced Management Console Installation and Configuration Guide.

Users can change the password and edit the properties for their own account. If they do not have Administrator permission, then they cannot change their permissions. See User Permissions.

Only users with Administrator permission can create and delete users. These users can also edit the accounts of other users, including changing the permissions for the account.

Views for Users

The table view for Users in the Configuration tab of Advanced Management Console shows the user accounts that are defined. The properties view shows the properties for the selected account.

In the table view, click the arrow that appears in the Users column heading to sort the data by the values in that column. Use the navigation bar below the table to view additional pages when the number of user accounts exceeds the page size. Use the navigation bar below the properties to view the properties for other user accounts.

User Table Details

The table view for Users in the Configuration tab of Advanced Management Console provides information about the user accounts and the permissions associated with each account.

The following table describes the information that is shown in the table view for user accounts:

Column Name Description

Users

Name of the user account

Admin Permission

If a check mark is shown, then the account has administrator permission

Installers Permission

If a check mark is shown, then the account has installers permission

Rule Sets Permission

If a check mark is shown, then the account has rule sets permission

Java Usage Permission

If a check mark is shown, then the account has Java usage permission

User Properties

The properties view for Users in the Configuration tab of the Advanced Management Console provides information about user account.

The following table describes the information that is shown in the properties view for a user account.

Property Description

Email

Name of the account. The string entered is used to log in to the account.

First Name

First name of the owner of the account

Last Name

Last name of the owner of the account

Phone

Phone number for the owner of the account

Role

Permissions given to the account

Creating User Accounts

User accounts enable administrators to access the Advanced Management Console. Create the accounts for your organization and use the permissions to limit access to only the functions needed by each user.

To create a user account:
  1. In the Advanced Management Console UI, click the Configuration tab.
  2. Click Users.

    The table of existing user accounts is shown.

  3. Click Create.

    The form for providing information needed for the account is shown.

  4. Enter the information for the account that you are creating.

    The email address is used as the name of the account and the string that the user enters to log in. The email address must be unique.

    Required fields are marked with an asterisk (*).

  5. Click Save to create the account.

    The account is shown in the table of accounts.

Editing User Accounts

Edit a user account when a user's information changes or you need to change the permissions for the account. Users with Admin permission can edit any user account. Users without Admin permission can edit only their own account.

To edit a user account:
  1. In the Advanced Management Console UI, click the Configuration tab.
  2. Click Users.

    The table of existing user accounts is shown.

  3. Double-click the account that you want to edit.

    The properties view for the account is shown.

  4. Click Edit.
  5. Change the information for the account that you are editing.

    You must have Admin permission to change the permissions for an account. You cannot remove Admin permission from your own account.

  6. Click Save to save the changes.

Changing the Account Password

You can change the account password for your Advanced Management Console as needed, regardless of the permissions given to the account.

To change the password for a user account:
  1. In the Advanced Management Console UI, click the Configuration tab.
  2. Click Users.

    The table of existing user accounts is shown.

  3. Double-click the account for the password that you want to change.

    The properties view for the account is shown.

  4. Click Update Password.

    The Update Password dialog is shown.

  5. Enter the new password in both fields.

    The password must be at least six alpha-numeric characters.

  6. Click Save to change the password.

Deleting User Accounts

When a user account is no longer needed for the Advanced Management Console, you can delete it. Administrator permissions are required to delete a user account.

To delete a user account:
  1. In the Advanced Management Console UI, click the Configuration tab.
  2. Click Users.

    The table of existing user accounts is shown.

  3. Select the user that you want to delete.

    You cannot delete the account that you used to log in.

  4. Click Delete.
  5. Confirm the deletion in the Confirm Delete dialog box.

    The account is removed from the table of accounts.

User Permissions

Access to the functions of Advanced Management Console is controlled by user accounts and the permissions given to the accounts.

The following table describes the permissions that are available:

Permission Description

Admin

Permission for managing users and desktop groups, view permission for other tabs

Installers

Permission for installer configuration

Rule Sets

Permission for desktop management, rule set management, and status

Java Usage

Permission for Java usage reports

Configuring Advanced Management Console Agent Proxy Settings

You can set the Advanced Management Console agent proxy host name and port in the Agents Download sub tab of the Configuration tab. The Agents Download sub tab consists of downloadable agent bundle files (zip files).

To configure the agent proxy setting:
  1. In the Advanced Management Console UI, click the Configuration tab.
  2. Click Agents Download.
  3. Click Edit to display the Configure AMC Agent Proxy Settings dialog.
  4. Enter the following details for the agent to connect to the Advanced Management Console server:
    • Agent Proxy Host Name: Specify a proxy server host name.
    • Agent Proxy Port: Specify a proxy server port number.

      Note:

      Clearing both the Agent Proxy host name and port deletes an existing proxy setting. If there is no proxy, then the proxy host name and port details are not needed.

Configuring Agent Intervals

In the Advanced Management Console web user interface, you can set the time between regular agent actions to different values. The Advanced Management Console checks for updates to these values. When you modify the agent intervals in the Advanced Management Console UI and save the changes, a command is created with the information of the new intervals. Agents then fetch this command the next time they check for new commands and update themselves with new interval values and the new values replace the old interval values.

To configure the agent intervals:

  1. In the Advanced Management Console UI, click the Configuration tab.

  2. Click Agent Settings.

  3. Click Edit to display the Agent Actions Interval dialog.

  4. Edit any of the following values. You can either edit all of them or just the ones that you want to:

    JUT Processing Interval
    Interval for the agents to report Java Usage Tracker records to the server
    Check Command Interval
    Interval to check if the server has any commands for the agent
    Standard JRE Scan Interval
    Interval to scan Java Runtime Environment (JRE) in the standard location (For example, on Windows it is C:\Program Files\Java) and report to server
    Application JRE Scan Interval
    Interval to scan JRE under the application location (For example, on Windows it is C:\Program Files) and report to server
    LocalStorage JRE Scan Interval
    Interval to scan JREs in the entire local storage system (not targeting any particular directory) and report to server
    Agent Auto Update
    Enable or disable the agent auto update
    Agent Log File Max Size (Kb)
    Maximum agent log file size in Kb
    Number of Agent Log Files
    Maximum agent log file number during agent log rotation
    Randomize Interval
    Enable or disable randomize interval
  5. Click Save.

Agent Update Initiation

The agent update initiation setting provides you with a way to influence the frequency at which agent updates are initiated or retried. This frequency can affect the load on servers and the network.

To initiate agent update:
  1. In the Advanced Management Console UI, click the Configuration tab.
  2. Click Agent Settings.
  3. Click Edit to be able to update values under the Agent Actions Interval or Agent Update Initiation sections of the Agent Settings sub tab.
  4. In the Agent Update Initiation section, enter a time period in the Agent Update Initiation Period in Hours field. The Advanced Management Console uses this time period to calculate the frequency at which the agent updates are initiated. The Example gives an estimation of how frequently the initiations occurs. The values in the Example get updated dynamically, as you update Agent Update Initiation Period in Hours. The interval between update attempts is never greater than 1 second, regardless of the period selected.
    The calculation doesn't include agents that have been offline for approximately 60 days or more.