This chapter explains how to configure the Oracle RightNow adapter on WebLogic Server.
The chapter consists of a discussion of the properties available for configuration at runtime.
The following section provides information on Oracle RightNow Cx Run-Time properties and centers on configurable retry properties.
Table 7-1, "Oracle RightNow Adapter Configurable Properties" shows the configurable properties related to Oracle RightNow adapter. You can modify these properties in the composite file or at the Fusion Middleware Control console.
Table 7-1 Oracle RightNow Adapter Configurable Properties
Property Name | Type | Default Value | Description | Notes |
---|---|---|---|---|
|
integer |
4 |
Specifies the number of retries to post the message. |
Composite.xml, FMC console |
|
integer |
2 |
Specifies the retry interval growth factor |
Composite.xml, FMC console |
|
integer |
1 |
Specifies the time interval between two retries. |
Composite.xml, FMC console |
|
integer |
120 |
Specifies the maximum interval between two retries. |
Composite.xml, FMC console |
Table 7-1, "Properties Available in the composite.xml File" shows the properties available in the composite.xml file
Figure 7-1 Properties Available in the composite.xml File
To provide the property values at the Fusion Middleware Control Console, follow the steps given below:
Proceed to Services & References section of your project, as shown in Table 7-1, "Services & References Section".
Figure 7-2 Services & References Section
Select the service name of your RightNow adapter from this section, and click the Properties tab on the subsequent Fusion Middleware Control page, as shown in Table 7-1, "Properties Tab" Here you can modify properties specific to message retry.
If there is provision to set a particular property at multiple positions, the highest priority is given to the value provided at the Fusion Middleware Control Console, next priority is given to the value provided while creating the composite, and the lowest priority would be given to the value provided at the Oracle RightNow adapter configuration wizard.