Performing a CRUD Operation on Multiple Business Objects

In this scenario, as part of the outbound communication, Oracle RightNow adapter connects to the Oracle RightNow Cx instance with the help of Connect Web Services for SOAP API to perform a create operation with multiple business objects on the RightNow Cx instance.

This use case is a synchronous request response scenario, in which a client requests the adapter service to create a set of objects in RightNow Cx instance.

Use the Oracle RightNow adapter to design the outbound service to work with multiple objects.

To design an outbound service to perform CRUD operations on multiple business objects:

1. On the Operations screen, you can select multiple business objects. To choose multiple objects, select them under Available and move them, using the arrow to Selected.
2. Click Next on this screen when you have completed selecting multiple objects.

   The configuration wizard displays the Summary screen. The adapter also creates a reference endpoint that enables you to wire it from other components such as BPEL. The adapter generates the integration-centric WSDL with all batch operations configured. The adapter also creates a reference endpoint that enables you to wire it from other components such as BPEL.