Oracle Sales Cloud Adapter Capabilities

Oracle Sales Cloud Adapter enables modern selling with tools that are easy to deploy and use, completely mobile, packed with powerful analytics, and built for collaborative selling and revenue generation. Oracle Sales Cloud includes a set of features for creating and tracking sales campaigns, developing leads into business opportunities, and pursuing opportunities to generate revenue. Sales accounts, leads, and opportunities can be automatically assigned to territories and sales teams.

The Oracle Sales Cloud adapter enables customers to easily integrate their on-premises or SaaS applications with Oracle Sales Cloud without having to know the specific details involved in the integration.

Integration with Oracle Fusion Applications may involve several design-time and runtime considerations that require users to manually build and manage additional logic into their integration for authentication, session management, fault handling, data transformation mappings, and so on. The Oracle Sales Cloud Adapter reduces the cost of building and maintaining this complex logic with out-of-the-box features such as a graphical, point-and-click, wizard-based designer. The Oracle Sales Cloud connection:
  • Generates automatic mapping to the exposed business object, event, or Oracle Fusion Applications REST API resource that you select during adapter configuration:

    • Business object: Represents a self-contained business document that can be acted upon by the integration. An integration can send requests to create a new record for that business object. They can send a request either to update or delete an existing record for a business object. Integrations can also send requests to retrieve information about one or more records representing that business object.

    • Event: Represents an event document to which you subscribe. The event is raised by the Oracle Sales Cloud application.

    • Business (REST) API: Represents an Oracle Fusion Applications REST API resource. Support is provided in the invoke (outbound) direction.

      Note:

      The Oracle Sales Cloud Adapter currently pulls in all resources exposed by the interface catalog and displays them for selection, including private resources. Private resources are not supported. See the Resource Types section of REST API for Oracle Sales Cloud Release 11.

  • Interacts at runtime with the publicly-exposed Oracle Sales Cloud business objects or event to perform operations defined on them.

  • Provides contextual information to the developer at design time about the business objects and services available for integration.

  • Provides custom objects, both standalone and child, that are referenced indirectly in the Oracle Sales Cloud service WSDL. These objects are presented as first-class, strongly-typed objects.

See Configuring Oracle Sales Cloud Properties.