Contents

List of Figures

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Introduction and Background

• 1.1 Need for Accessible Business Metrics
• 1.2 Challenges of Traditional Methods for Collecting Business Metrics
• 1.3 Overview of Process

2 Designing a Model

• 2.1 Overview
• 2.2 Modeling Your Business Application
  • 2.2.1 Creating Your Model
  • 2.2.2 Milestones
  • 2.2.3 Indicators
  • 2.2.4 Unique Instance Identifier
• 2.3 Mapping Your Model to Your Application
  • 2.3.1 Mapping Milestones
  • 2.3.2 Extracting Indicators
• 2.4 Activating Your Model
  • 2.4.1 What Happens When Your Model is Activated

3 Using Consoles

• 3.1 Overview
• 3.2 Default Milestone Dashboards
  • 3.2.1 Finding Your Console (Console Listing)
  • 3.2.2 Filtering In the Console
  • 3.2.3 Milestone Summary Dashboard
  • 3.2.4 Milestone Dashboards
• 3.3 Drilling to the Details
  • 3.3.1 Searching
  • 3.3.2 Drilling From Charts and Tables
  • 3.3.3 Navigating the Business Transaction Dashboard
  • 3.3.4 Milestone Details
  • 3.3.5 Submitting a Support Request
• 3.4 Custom Dashboards – Visualizing Your Indicators
• 3.5 Home Page Model Summary Cards

4 What’s Next?

• 4.1 Quick Start
• 4.2 Tutorials
• 4.3 Videos
• 4.4 Guides