2 Configuring EDQ Email Notifications
Emails can be sent to EDQ users when relevant issues are created or changed, when relevant cases or alerts in Case Management are added or modified, or when relevant jobs are finished running.
Using SMTP to Send Email Notifications
To send email notifications, the Simple Mail Transfer Protocol (SMTP) information for your EDQ installation must be entered in the mail.properties
file. Email authentication from EDQ works with an SMTP server requiring authentication is now supported via WebLogic credentials store. Set the SMTP user name and password as the session user name and password to the property list. This mail.properties
file is stored in /oedq_home/notification/smtp
.
Configuring Email Sessions in WebLogic Administration Console
You can also send email notifications by creating the configuration for an email session in the WebLogic console. You can then refer to this by the JNDI name in the mail.properties file. To configure a JNDI-accessible session, see http://docs.oracle.com/middleware/1221/wls/WLACH/taskhelp/mail/CreateMailSessions.html.
session = JNDI name of session from.address = edqserver@example.com enabled = true
Note:
For email notifications to work correctly, you must ensure that the from.address
property is set to a valid email format for your site. You must also ensure that each of your users who will be receiving email notifications has an email address configured in their profile.