Notifications in Alerts Composer

You use notifications in the Alerts Composer tool to set up notifications to be sent to recruiters, hiring managers, collaborators, and job offer team members for different events in the job application process, the hiring process, and when a job offer moves through its life cycle. Notifications sent to candidates are managed in the Recruiting Content Library.

Alerts Composer is available in the Tools work area. To use Alerts Composer, you need specific functional privileges.

All recruiting notifications start with the word IRC. For example, IRC_JobOffer_Accepted_External.

Note: Don't modify or disable the IRC_Candidate_Notifications_Gateway alert. This is a gateway alert for all internal candidate email notifications. Disabling this will stop all internal candidate email notifications.

With the Alerts Composer tool, you can:

• Set notifications to be delivered to recipients by email or worklist (bell icon). By email, the notification is delivered by email. By worklist, the notification is delivered by both email and worklist (a separate email method is not required). For internal recipients, both email and worklist notifications are supported. For external recipients (candidates), only email is supported.

• Add or remove recipients.

• Change the content and formatting of messages.

  Note: The maximum size of a notification is 15MB. If you exceed this limit, the notification might not be sent. To respect this limit, you can optimize images or logos in the notification.

• Turn notifications on or off.

• Add and modify tokens in notifications. You can only use tokens available for the context. For example, if you modify a notification sent to candidates, you can only use tokens for the candidate context. For a list of tokens available for recruiting notifications, see the document Tokens for Alert Notifications on My Oracle Support (Doc ID 2513219.1).

Notifications are sent in the language understood by the recipients. The language varies whether the notification is sent to external candidates, internal candidates, or users interacting with job applications.

• When notifications are sent to external candidates in the context of a job application, the candidate's job application language is used.

• When notifications are sent to internal candidates in the context of a job application, the language of the candidate job application is used. When notifications are sent to internal candidates for a context outside of a job application, for example an invitation to apply for a job, the default language of the user is used (default language set in the user's preferences).

• Notifications and job requisition content included in notifications are displayed in the preferred language of the user receiving the notification.

• If a notification is sent to multiple users, each user receives the notification in their preferred language (could be different languages). If the user's preferred language is not an active language on the job requisition, the job requisition's default language is used when including job requisition content in the notification.

Note: Notifications are sent for events done in the UI. For events done using REST API, no notification is sent.

Alerts and Translation

The content of some seeded alerts include groovy expressions and translation isn't available for these alerts. Here's a list of these alerts.

• IRC_Agent_Invite_Alert
• IRC_Agent_Invite_Expiry
• IRC_Agent_Invite_Update
• IRC_BatchAction_Done
• IRC_Candidate_Assessment_Completed
• IRC_Candidate_Assessment_Error
• IRC_Candidate_Merge_Status
• IRC_Candidate_Tax_Credit_Screening_Completed
• IRC_Candidate_Tax_Credit_Screening_Issue
• IRC_Intrv_Canceled_Interviewer
• IRC_Intrv_Canceled_ReqOwners
• IRC_Intrv_Reminder_Interviewer
• IRC_Intrv_Scheduled_Interviewer
• IRC_Intrv_Scheduled_ReqOwners
• IRC_Intrv_Updated_Interviewer
• IRC_Intrv_Updated_ReqOwners
• IRC_JobOffer_Accepted_External
• IRC_JobOffer_Accepted_Internal
• IRC_JobOffer_Extended_External
• IRC_JobOffer_Extended_Internal
• IRC_JobOffer_MergeDraftInitiated
• IRC_JobApp_Review_HM
• IRC_JobApp_Review_Recruiter
• IRC_Move_To_HR_Error

Alerts come into two formats: plain text format and rich text format. Plain text seeded alerts are automatically translated, whereas rich text seeded alerts aren't translated even when other langages are enabled in the environment. If you want to translate rich text alerts, here's how to proceed:

1. In Alerts Composer, select an alert.
2. Under the Templates tab, click the Translation Editor icon.
3. In the language field, select a language.
4. Add the translated message text to the Body text box.
5. Click Apply.
6. Click Save and Close.