Understanding Configured Item Sales Orders

You enter a sales order when the customer calls and requests a configured item. You enter the sales order and configure the item according to customer specifications.

This diagram illustrates the sales order process:

For a configured item with a work order line type, the system creates the corresponding work orders. Then you build and ship the item to the customer.

This diagram illustrates the sales order with work order process:

This table lists technical considerations for configured item sales orders:

Function	Consideration
Multicurrency	The system applies pricing (X) rules to foreign-currency sales orders. The system processes price adjustments as a base currency amount and converts the amount to a different currency amount, if necessary. During setup, you must define the pricing (X) rule in domestic currency. During sales order entry, the system converts the domestic price to the foreign currency.
Line item discounting	The system supports line item discounting for configured items at sales order entry.
Availability checking	The system does not support availability checking of configured components.
Commitments	The system supports sales order commitments for work-order line types for all items. The Sales Order Entry program (P4210) commits component parts to the sales order at order entry time. The commitments move to the parts list when Order Processing (R31410) is run. Thus, work order generation does not need to run immediately upon order entry to get the commitments. The Order Processing program commits component parts that are related to the configured parent.
Substitutes/cross reference	Substitutes are not set up for configured items because no standard bill of material exists. The cross-reference functionality can be set up and used. You use it when you enter sales orders.
Additional order processing	For configured items, the JD Edwards EnterpriseOne Sales Order Management system does not support back orders.