Monitor the Overall Runtime Health of B2B Transactions

You can view the overall health of B2B for Oracle Integration transactions from the B2B dashboard page. This page provides an easy way to view the number of inbound and outbound messages processed, detect and manage failed messages in your environment, and view the delivery status of trading partner documents.

The B2B dashboard page provides the following capabilities:
  • Data visualization: Provides a glimpse into the overall health of your B2B environment. A visual representation of data is shown, making it easier to understand and interpret trends, patterns, and anomalies, which leads to faster decision making and problem solving.
  • Real time monitoring: Provides status and performance of B2B transactions for proactive identification and resolution of issues and delays. For example, 100 purchase orders received vs. 90 invoices sent indicates 10 pending invoices due to issues or delays.
  • Exception management: Provides a centralized view and highlighting of exceptions that can help you focus on resolving them promptly.
  1. In the navigation pane, click Observability, then Dashboards.
  2. From the Integration dashboard list at the top, select B2B.
    The B2B dashboard is displayed. The following graphical views are available:
    • Processed documents: Displays by default the number of inbound and outbound messages processed since the service instance was last started.
    • Document error rate (past 24 hours): Displays by default the percentage of failed messages processed in the last 24 hours.
    • Onboarded trading partners: Displays by default the number of trading partners in integrations.

    The B2B dashboard only shows runtime data from Oracle Integration 3 instances. Runtime data migrated from Oracle Integration Generation 2 is not shown in the B2B dashboard.

  3. From the drop-down list, select a time range (the past 24 hours, week, month, or the entire retention period of B2B for Oracle Integration).
    For example, if you selected Past month for the Processed documents view, a chart showing the number of inbound and outbound messages processed daily for that time range is displayed. The Direction section shows the total number of processed inbound and outbound messages for that time range. The Top documents section shows the most frequently processed documents.


    The B2B dashboard page shows views for Processed documents (which is selected) and Document error rate (past 24 hours), and Onboarded trading partners. The Documents drop-down list shows a selection of Past month. The Direction section shows the number of inbound and outbound messages. The Top documents section shows the most frequently processed documents. The graph shows the number of inbound and outbound messages each day for the past month.

    1. Click Track documents to view business and wire messages on the Track B2B messages page.
    2. Hover over a bar in the chart to display details about the number of messages processed that day in the inbound and outbound directions.
    3. Click a document under Top documents to view the total number processed, the error rate percentage, the document direction, and the total number of errors for that specific document.

      The Total processed and Error rate boxes are shown, Below is the Trading partners graph. To the right is the Direction section, with boxes for total inbound and total outbound messages. Below that is the Error overview box.

    4. Click View more to show the Top documents panel that lists all documents available for viewing. Click a document in the list to view message processing and error rate numbers.
  4. Click the Document error rate (past 24 hours) view.
    1. From the drop-down list, select a time range.
      A chart showing the number of daily failed inbound and outbound messages for that time range is displayed. The Error overview section shows the total number of failed messages and pending messages awaiting functional acknowledgment.


      The B2B dashboard page shows views for Processed documents, Document error rate (past 24 hours) (which is selected), and Onboarded trading partners. The Documents with errors drop-down list shows a selection of Past month. The Error overview section shows the number of failed and pending functional acknowledgment messages. The graph shows the number of inbound and outbound messages each day for the past month.

    2. Hover over a bar in the chart to display details about the number of failed messages processed that day in the inbound and outbound directions.
    3. Click Track documents to view business and wire messages on the Track B2B messages page.
  5. Click the Onboarded trading partners view.


    The B2B dashboard page shows views for Processed documents, Document error rate (past 24 hours), and Onboarded trading partners (which is selected). The Track documents drop-down list is shown. Below this are graphs for inbound and outbound documents in the last 24 hours. The Top trading partners section shows the top trading partners.

    1. From the drop-down list, select a time range.
    2. Under Top trading partners, click a trading partner to view the number and type of documents delivered (for example, invoices and purchase orders), the number of inbound or outbound documents, and any failed documents or documents waiting for acknowledgment.


      The B2B dashboard page shows views for Processed documents and Document error rate (past 24 hours) (which is selected). The Direction section shows the number of inbound and outbound messages. The Error overview section shows the number of failed and pending functional acknowledgment messages. The Documents graph shows the number and type of documents delivered,

    3. Hover over a section in the graph to display the total number of messages and the error count for a specific document.