Manage Out of Office Records

Process Automation administrators can create and update out of office records on behalf of Workspace users.

When Workspace users cannot create out of office records due to unplanned leaves or update the records due to extended leaves, Process Automation administrators can create and manage out of office records so that Process Automation reassigns the tasks.

When a task is reassigned to a role, the status of the task changes to unclaimed state and anyone with the assigned role can work on the task. The new task assignee can view the comment provided by the original user in the out of office configuration settings.

Note:

• The out of office feature does not work on role based task assignments.
• You cannot create multiple out of office periods that have overlapping dates. The start and end date of each out of office period must be exclusive to the dates in any other out of office period.
• Process Automation does not allow you to create an out of office period if you are assigning it to a user who has also created an out of office leave for the same period.