1. Using Visual Builder Studio
  2. Maximize the Power of Your Project
  3. Track and Manage Tasks, Defects, and Features
  4. View and Update Issues
  5. Archive Issues

Archive Issues

VB Studio does not support deleting issues, but does provide a way to hide (archive) them as a way to clean up obsolete, out of scope, and decommissioned issues so they don't pile up unnecessarily in the backlog. There are no special permissions needed to mark an issue as one that is obsolete. Issues that were archived (hidden) can be unarchived (unhidden) at any time. Unlike deletion, archiving issues isn't a destructive operation.

VB Studio supports query filtering based whether an issue was archived or not. Multiple issues can be archived in a single operation as well. Archived issues only affect relevant queries on the Issues tab, not issues referenced in MRs, builds, links, or elsewhere. Archived issues don't show up in the default predefined queries so, if you want to display a default query that shows all archived issues, you'll have to add a new default query for that.

Global Search (in the upper right corner of the Issues page) doesn't filter issues when you look for specific issues, whether they've been archived or not. Typeahead search in the issue's "Duplicate Of" and "Associations" fields doesn't exclude archived issues either, and neither do sub-issue queries in the "Sub-issues" table or duplicate queries in the "Duplicates" table. The Advanced Search function does expose archived issues.

The issue owner and CC list members receive notifications after an issue has been archived (or unarchived). This notification excludes mass updates, effectively limiting email notifications to a per-issue basis. Archiving/unarchiving activity is automatically logged in the issue's History as well as in the project's Recent Activities feed. Archived issues don't appear in the Agile backlog.

Once an issue has been archived, it won't appear again in most user queries. Archived issues can be unarchived at any time, after which they will reappear wherever they had been hidden.

An issue cannot be archived while it is being created. You can only archive an existing issue.

  1. In the Issues page, select an issue, and click its Summary link to open it.
  2. Click the Archive checkbox and then click Save.
    VB Studio displays a message that says the issue has been updated.

    When you return to the Issues page, notice that the archived issue no longer appears in any of the views under Standard Searches (Assigned to me, Open issues, Recently changed, or Related to me). It only shows up in the list view under Archived issues.

    Also notice that the archiving/unarchiving action you performed shows up in the History tab under Activity and under Recent Activities on the Project Home page.

    Tip:

    You can archive or unarchive multiple issues in a single operation:
    1. Click the checkboxes to the left of each issue you want to update.
    2. Click Update Selected.
    3. Under Details, scroll to the bottom of the list, select the Archive checkbox, and use the selector to pick Archive (or Unarchive).
    4. Click Next to display the Summary window.
    5. Review your choices, and then click Save.

      VB Studio displays a message that says the selected issues have been updated.

  3. Return to the Issues page, select an issue, and click its Summary link to open it.
  4. Click the Unarchive checkbox and then click Save.
    VB Studio displays a message that says the issue has been updated.

    When you return to the Issues page, notice that the archived issue reappears in all the views under Standard Searches (Assigned to me, Open issues, Recently changed, and Related to me). It no longer appears in the list view under Archived issues any more though.

Archived issues, indicated by the Archived badge badge just to the left of the summary text, are displayed in some Agile boards, in the backlog, in active sprints, and in reports:
  • A board cannot be queried using the predefined Archived Issues query.
  • Archived issues aren't shown the Backlog page's Backlog section.
  • If you send an issue (or drag-and-drop it) from a sprint to the backlog in the Backlog page, the issue will be removed from the sprint but it won't be added into the Backlog section.
  • Archived issues can be added to or removed from a sprint.