Activate the Oracle Fusion Data Intelligence Subscription

Activate your Oracle Fusion Data Intelligence subscription into the Oracle Cloud account where you have Universal Credits (UCC).

After Oracle processes your subscription order, you receive an email asking you to activate the subscription. As part of the activation process, you sign into the Cloud account that has both your Oracle Fusion Cloud Applications and UCC subscription already in it. Upon signing in, you're taken to the Add Subscription page in the Oracle Cloud Infrastructure Console where you'll add the Oracle Fusion Data Intelligence subscription to the Cloud account.

After you add the Oracle Fusion Data Intelligence subscription, it can take up to an hour for the activation process to complete. You’ll receive another email confirming that your subscription is ready. Don't proceed to the next step until you’ve received this email.

  1. Locate your Oracle Fusion Data Intelligence Welcome email that you received from Oracle Cloud.

    Note:

    The name of the service in the body of this Welcome email is "Oracle Fusion XXX Analytics…" where XXX represents the Fusion Data Intelligence pillar(s) you subscribed to such as Fusion HCM Analytics and Fusion ERP Analytics.

    Welcome email for Oracle Fusion Data Intelligence subscription

  2. In the email, click Add to existing cloud account.

    Add to existing cloud account option in the Oracle Fusion Data Intelligence subscription email

  3. On the Oracle Cloud page, click Sign In using a Cloud Account Name.
  4. In Cloud Account Name, enter the tenancy name of the existing Oracle Cloud account that has UCC and Oracle Fusion Cloud Applications and then click Next.


    If you don't see your existing Oracle Cloud account that has UCC and Oracle Fusion Cloud Applications in it, stop and submit a service request against “Fusion Data Intelligence” in My Oracle Support so that it gets routed to the correct team. For this service request, select Significant Impairment as Issue Type and in Problem Type, click Activate, Create, Delete, Manage FAW Instance and then select FAW Activation. Ensure that you include the account name you are trying to activate into along with a screen shot showing that you’ve been assigned this role in that Cloud account.

  5. On the Oracle Cloud Account Sign In page, sign in as follows:
    • If the tenancy is set up with single sign-on, then in the Single Sign-On (SSO) section, select the applicable identity provider and click Continue to display the sign-in details.
      Tenancy set up with sign sign-on

      In the Oracle Cloud Account sign-in details, verify that the tenancy name is your Oracle Fusion Cloud Applications account, enter your credentials, and then click Sign In that takes you to the Add Subscription page in Oracle Cloud Infrastructure.
      Oracle Cloud Account sign-in details

    • If the tenancy isn’t set up with single sign-on, then in the Oracle Cloud Account sign-in details, verify that the tenancy name is your Oracle Fusion Cloud Applications account, enter your credentials and then click Sign In that takes you to the Add Subscription page in Oracle Cloud Infrastructure.
  6. On the Add subscription page, click the applicable row to select the subscription that matches the subscription listed in the activation email and then click Add subscription.


    Note:

    Stop here if you don’t see the subscription that you wish to activate.
    • It likely means that you don’t have the OCI_Administrator role or Administrators group (whichever is available) assigned to you. You must contact your cloud account administrator.
    • If you’ve been assigned the OCI_Administrator role or are part of the Administrators group, then enter a service request against “Fusion Data Intelligence” in My Oracle Support so that it gets routed to the correct team. For this service request, select Significant Impairment as Issue Type and in Problem Type, click Activate, Create, Delete, Manage FAW Instance and then select FAW Activation. Ensure that you include the account name you're trying to activate into along with a screen shot showing that you’ve been assigned this role in that Cloud account.
  7. In the Thanks for adding your subscriptions message, click Close.

    Message displaying that subscriptions have been added

    It can take upto an hour to receive an email with the subject "Your services are ready!”.

  8. Open the email that you received from Oracle Cloud stating that your services are ready and click Sign in. Use your Cloud account credentials.

    Email stating that your services are ready

  9. In Oracle Cloud Infrastructure Console, click the Navigator menu icon, click Analytics & AI, and then under Analytics & AI, click Data Intelligence.

    Navigate to Fusion Data Intelligence

  10. On the Fusion Data Intelligence Instances page, verify that the subscriptions listed in the Compartment banner match your Oracle Fusion Data Intelligence order and the Create Instance button is enabled.

    Before you click the Create Instance button, ensure that you set up user access using single sign-on. See Set Up User Access to Oracle Fusion Data Intelligence Using Single Sign-On. Once you complete setting up user access, you can create your instance.

    To create an instance, see Create an Oracle Fusion Data Intelligence Subscription Instance.

  11. If you run into issues, then enter a service request against “Fusion Data Intelligence” in My Oracle Support so that it gets routed to the correct team. For this service request, select Significant Impairment as Issue Type and in Problem Type, click Activate, Create, Delete, Manage FAW Instance and then select FAW Activation. Prior to creating the service request, ensure that you have noted down the Cloud account, order number, subscription details, and the failed step information.