Understand delegated administration

Once you set up an account for an organization, you can assign roles to contacts that allow them to manage certain aspects of their accounts.

This section applies to Open Storefront Framework (OSF) and Storefront Classic.

Delegated administrators do not have access to the Commerce administration UI. Delegated administrators perform all account-management tasks on their My Account pages, which are available once they log into your store.

Changes saved by a delegated administrator or approver are immediately visible both on the storefront and in the Commerce administration interface.

See Understand account-based roles for details on the roles available to contacts.