Accessing EPM Cloud

You can access the Oracle Enterprise Performance Management Cloud environment using EPM Cloud or Single Sign-On (SSO) credentials.

For instructions to access EPM Cloud, see:

• Authenticating Using EPM Cloud Credentials

• Authenticating Using Single Sign-On Credentials

SSO access between EPM Cloud and deployments of Oracle Fusion and NetSuite is also available. Additionally, SSO can be provided by integrating your services with Oracle Identity Cloud Service. See Managing Single Sign-On in Administering Oracle Cloud Identity Management for information on configuring the SSO process to work with the identity provider that your organization uses. Additionally, your IT administrator may configure browsers for Integrated Windows Authentication (IWA) to allow you to access the service without entering your credentials.

Note:

Clients such as EPM Automate do not work with SSO credentials. The user accounts for accessing such clients must be maintained in EPM Cloud.

Troubleshooting

For common issues related to EPM Cloud environment, see in Oracle Enterprise Performance Management Cloud Operations Guide:

• Resolving Login Issues
• Dealing with Down Environments
• Dealing with FastConnect Issues
• Resolving IP Allowlist Functional Issues
• Managing Patching Issues
• Managing Other Functional Issues
• Resolving Other Performance Issues