Resolving Login Issues

This section lists common issues related to signing in to Oracle Enterprise Performance Management Cloud using a Virtual Private Network (VPN), using vanity URLs, and connecting with Oracle Smart View for Office.

Applies to

Oracle Hyperion Planning, Planning Modules, FreeForm, Financial Consolidation and Close, Tax Reporting, Account Reconciliation, Oracle Hyperion Profitability and Cost Management, Enterprise Profitability and Cost Management, Oracle Enterprise Data Management Cloud, Narrative Reporting, Sales Planning, and Strategic Workforce Planning.

In this Section

• Resolving Connection Issues
• Resolving Login Failures When Connecting to EPM Cloud Through VPN
• Deciding Which Sign In Option to Use When Two Options are Available
• Resolving Login Failures in EPM Cloud SSO Setup with Fusion Applications
• Using Vanity URLs to Redirect to EPM Cloud
• Restoring Access If Application is in Admin Mode: No New Logins allowed Message is Displayed
• Troubleshooting Issues with Deactivation of User Access
• Troubleshooting Issues with Sign-On Policies
• Troubleshooting Issues with Users Belonging to IDCS Groups
• Getting Help