Setting Content Upgrade Start Time

Oracle Enterprise Performance Management Cloud business processes and applications may, sometimes, require a content upgrade to accommodate the changes introduced during the daily maintenance of an environment.

What is Content Upgrade?

Content upgrade propagates the changes introduced during the daily maintenance of an environment. If a content upgrade is required, Oracle creates and schedules a content upgrade job, which will, by default, be executed 12 hours after the daily maintenance is completed.. All activities in the environment are suspended while content upgrade is in progress. If other jobs are active in the environment when the content upgrade job is scheduled to start, the content upgrade job waits for three hours after which it is rescheduled for the next day. If a similar situation prevails at the content upgrade scheduled start time on the next day, the upgrade job is forcibly executed during the next daily maintenance.

Note:

Self-service content upgrade is supported only for Planning Modules, Sales Planning, and Strategic Workforce Planning.

Content upgrade for Financial Consolidation and Close and Tax Reporting business processes is performed immediately after completing daily maintenance.

Service Administrators can determine when content upgrade processes starts by specifying an offset in relation to the daily maintenance start time. You can schedule it to begin any time within a 3 to 12 hour window after daily maintenance start time. Content upgrade can be deferred for a maximum of 12 hours. Oracle will create and schedule a new content upgrade job based on your setting.

Because Oracle performs a cube refresh after content upgrade, application customizations; for example, incomplete changes to the outline and metadata, may cause the content upgrade to fail. In such cases, a Service Administrator should sign in to the environment and remove the customizations or complete the changes that caused the cube refresh to fail. If content upgrade fails, the environment becomes inaccessible using REST APIs and EPM Automate.

If a Service Administrator signs into an environment for which content upgrade is scheduled, a screen indicating the scheduled content upgrade is displayed. From this screen, the Service Administrator can start the content upgrade or schedule it for later.

Note:

To view the progress and details of the content upgrade process, use the Jobs console, which you can access by clicking Jobs in the Application cluster in the Home page.

To specify content upgrade start time:

  1. Access an environment as a Service Administrator.
  2. Click Tools, then Daily Maintenance, and then Upgrade.
  3. Using Hours and Mins drop down lists, select the offset time for starting the upgrade. This offset is in relation to the daily maintenance start time.

    If daily maintenance is in progress at the content upgrade start time, the environment will wait for the maintenance process to end before starting content upgrade.

  4. To always start the content upgrade at the default update start time, select In the future, automatically update the application content.
  5. Click Save.

Troubleshooting

See Managing Content Upgrade Issues in Oracle Enterprise Performance Management Cloud Operations Guide.