1.3 Using Auto Service Request to Manage Hardware Faults
Auto Service Request (ASR) is designed to automatically open service requests when specific Oracle Exadata Rack hardware faults occur.
- Understanding Auto Service Request
When a hardware problem is detected, Oracle ASR Manager submits a service request to Oracle Support Services. - Installing and Configuring ASR
Oracle recommends installing Oracle Auto Service Request (ASR) on a standalone server running Oracle Solaris or Oracle Linux.
Parent topic: General Maintenance Information