Financial Setup

11 Financial Setup

You can set up and modify an account's financial details, such as the payment method and tax settings, by using Oracle Communications Billing Care.

To work with an account's financial setup, perform the following tasks:

Working with Payment Methods

Payment methods are assigned to bill units. Only one payment method can be assigned to a bill unit at any particular time. Assigned payment methods are listed before unassigned payment methods, and the last assigned appears first.

Adding a Payment Method

To add a payment method to an account or bill unit:

From the Actions menu, select Financial Setup, and then Payment Methods.

The Financial Setup dialog appears.
Click New, next to Payment Methods.

The New Payment Method section appears.
Select a Payment type.
Do one of the following:
- For Credit Card and Direct Debit, enter the card, bank, and account information.
- For Invoice, enter the invoice ID and delivery method.
- For SEPA, enter SEPA-related information such as the International Bank Account Number (IBAN), Bank Identifier Code (BIC), date of signing, creditor's information, debtor's information, unique mandate reference information, type of payment, and address details.
  
  Note:
  
  For SEPA, you cannot manually enter the creditor's information. Based on the creditor's ID, the system displays the required information.
Enter the contact information:
- For Credit Card or Direct Debit payment types, provide the address details or select Use name and billing address from primary contact.
- For Invoice, provide the invoice payment method, select the delivery method, email, and address details.
  
  Note:
  
  Provide an email address to which the invoices have to be delivered.
- For SEPA, provide the type of payment and address details.
(Optional) For Bill unit assignment, select one or more bill units to assign the new payment method to.
Click Apply.

Related Tasks

Making a Payment

Financial Setup New Payment Method Section

Use the New Payment Method section of Financial Setup to add a new payment method to an account.

Field	Description
Payment type	Select the payment type. The payment type determines the other fields that display. Enter the details according to the selected payment type. For Direct Debit, enter the Bank number, Account number, and select appropriate account type details. For Credit Card, enter the card number, CVV2/CID, and card expiration details. For Invoice, enter the Invoice payment method ID and Delivery method. For SEPA, enter the IBAN, BIC, date of signing, creditor's and debtor's information, unique mandate reference information, type of payment, and address details. Note: For SEPA, you cannot manually enter creditor related information. Based on the creditor ID, the creditor's information is displayed by the system. Note: SEPA only supports EURO accounts.
Contact Details	Enter the contact information or select Use name and billing address from primary contact. For email delivery method, provide the email address.
Bill unit assignment	Select to assign this payment method to one or more bill units. If you assign a payment method to a bill unit that has already been assigned a payment method, that previous method is automatically unassigned.

Field

Description

Payment type

Select the payment type. The payment type determines the other fields that display.

Enter the details according to the selected payment type.

For Direct Debit, enter the Bank number, Account number, and select appropriate account type details.

For Credit Card, enter the card number, CVV2/CID, and card expiration details.

For Invoice, enter the Invoice payment method ID and Delivery method.

For SEPA, enter the IBAN, BIC, date of signing, creditor's and debtor's information, unique mandate reference information, type of payment, and address details.

Note: For SEPA, you cannot manually enter creditor related information. Based on the creditor ID, the creditor's information is displayed by the system.

Note: SEPA only supports EURO accounts.

Contact Details

Enter the contact information or select Use name and billing address from primary contact.

For email delivery method, provide the email address.

Bill unit assignment

Select to assign this payment method to one or more bill units.

If you assign a payment method to a bill unit that has already been assigned a payment method, that previous method is automatically unassigned.

Editing a Payment Method

Note:

To change credit card numbers, you need to add a new payment method.

To change a payment method:

From the Actions menu, select Financial Setup, and then Payment Methods.

The Financial Setup dialog appears with the existing payment methods.
For the payment method that you want to work with, click the edit icon.

The Edit Payment Method section appears. The contents of the section depend on the payment type.
(Optional) You can change the following:
- For credit cards, change the expiration date.
- For direct debit, change the bank number, account number, and account type.
- For invoices, change the invoice ID and the contact method.
  
  For invoice payments that use email for delivery, the email address is required.
- For SEPA, change the IBAN, BIC, and the Unique Mandate Reference number as required.
(Optional) Change the contact information.
(Optional) Select Bill unit assignment, to assign the payment method to a bill unit.

If you assign a payment method to a bill unit that has already been assigned a payment method, that previous method is automatically unassigned.
Click Apply.

Financial Setup Edit Payment Method Section

Use the Edit Payment Method section to change an existing payment method.

Field	Description
Payment Area	The payment type determines the fields that display. Enter the changed values for the payment type. For credit card payments: if you need to change more than the expiration date, you must add a payment method. See "Adding a Payment Method".
Contact Area	Enter the contact information or select Use name and billing address from primary contact. For invoice payments that use email for delivery, the street address information is also required.
Bill unit assignment	Select to assign or unassign the payment method to one or more bill units. If you assign a payment method to a bill unit that has already been assigned a payment method, that previous method is automatically unassigned.

Field

Description

Payment Area

The payment type determines the fields that display. Enter the changed values for the payment type.

For credit card payments: if you need to change more than the expiration date, you must add a payment method. See "Adding a Payment Method".

Contact Area

Enter the contact information or select Use name and billing address from primary contact.

For invoice payments that use email for delivery, the street address information is also required.

Bill unit assignment

Select to assign or unassign the payment method to one or more bill units.

If you assign a payment method to a bill unit that has already been assigned a payment method, that previous method is automatically unassigned.

Deleting a Payment Method

Note:

You cannot delete a payment method:

If it is the only payment method for the account.
If it is assigned to one or more bill units.

To delete a payment method:

From the Actions menu, select Financial Setup, and then Payment Methods.

The Financial Setup dialog appears.
On the payment method that you want to delete, click the delete icon.
Click Delete.

Adding Bill Units to an Account

A bill unit defines when and how often to generate a bill and invoice as well as the customer's preferred method for paying for the bill. Every account contains one bill unit, but you can add bill units to an account. For example, you might add a bill unit if the customer wants to:

Receive a separate invoice for each service
Use a different payment method for each service
Pay for other accounts' bills in a billing hierarchy
Have a parent in a billing hierarchy be financially responsible for the bill

For more information, see "Billing Hierarchies" or "Adding a Payment Method".

To add a bill unit to an account:

On the account page, select Actions, Financial Setup, and then Bill Unit Setup.

The Financial Setup screen appears.
Click New next to Bill Units.

The New Bill Unit screen appears.
Enter the Bill Unit name.
Select the Payment method, Accounting type, Billing frequency, Billing day of month, and Re-rated invoice options from the lists for the new bill unit.

If the payment method is not available, you can select No Payment Method.
Click Apply.

Tip:

You can move services between bill units. See "Moving Services between Bill Units" for information on how to move services between bill units.

The new bill unit is created and displays the date when the bill unit was last modified.

Editing a Bill Unit

Note:

You can change a non-paying bill unit; for example, a child bill unit into a paying bill unit. However, you cannot change a paying bill unit into a non-paying bill unit.

To edit a bill unit:

On the account page, select Actions, Financial Setup, and then Bill Unit Setup.

The Bill Unit(s) screen appears. It displays all existing bill units.
In the bill unit that you want to modify, click the Edit icon:
The Edit Bill Unit screen appears. See "Financial Setup Edit Bill Unit Section" for details.
(Optional) Enter a new name or edit the Bill Unit name.
(Optional) Select or edit a new value for Payment method or Paying Account.

If you selected a payment method that is new to the account, perform the following steps:

If the payment method is not available, you can select No Payment Method and proceed to the step 6.
1. Do one of the following:
  
  For Credit Card and Direct Debit, enter the card details, account, and billing information.
  
  For Invoice, enter the invoice payment method ID, Email, Address, and Billing details.
  
  For SEPA, enter the International Bank Account Number (IBAN), Bank Identifier Code (BIC), Unique Mandate Reference information, Type of Payment, Date of Signing, Mandate Signed Place, Creditor's or Debtor's details such as Creditor's or Debtor's ID, Address, and Billing details.
2. Enter the contact information:
  
  For Credit Card and Direct Debit, enter the delivery address, or select Use name and billing address from primary contact.
  
  For Invoice, select the delivery method, and enter the address (email or postal). For the street address, you can select Use name and billing address from primary contact.
  
  Note:
  
  For email delivery of the invoices, the email or postal address is required.
  
  For SEPA, enter the Address. You can select Use name and billing address from primary contact.
(Optional) For Accounting type, select a new value.
(Optional) To change the Billing frequency, select a new value.
(Optional) To change the Billing day of month, select a new day.
(Optional) In the Business Profile list, if the selected business profile contains the Wholesale Billing key and the value of this key is set to Yes, the selected account is considered as a wholesale parent. For more information on creating wholesale accounts and bill unit hierarchies, see Converting Existing Bill Unit Hierarchies to Wholesale Billing in BRM Configuring and Running Billing.
(Optional) To change the Re-rated invoice option, select a value.
Click Apply.

Moving Services between Bill Units

To move a service or balance group from one bill unit to another:

On the account page, select Actions, Financial Setup and then Bill Unit Setup.

The Financial Setup screen appears.
Click Move services between Bill Units.

The Financial Setup screen displays the bill units.
Select the required bill unit from the list.
Select a balance group.
Drag and drop the selected balance group to the other bill unit.

All the services that are part of the balance group are moved at once.
Click Apply.

Changing a Bill Unit's Invoice Template

Assign an alternative invoice template for a bill unit that determines which template Billing Care selects when creating a new or re-rated invoice. Templates can be customized in Oracle Analytics Publisher.

To assign an alternative invoice template to a bill unit in an account:

Edit an existing account bill unit. See "Editing a Bill Unit" for more information on how to edit a bill unit.
In the Invoice template list, select a template for regular invoicing.
In the Re-rated invoice option list, select a template for re-rated invoices.
Click Apply.

Assigning a Bill Unit for Payment by Another Account

You can assign a bill unit for payment by another account when editing or creating a new bill unit. See "Adding a Paying Parent for a Child's Bill Unit" for more information on assigning an account's bill unit for payment by a separate account.

Financial Setup Bill Unit Section

Use the Bill Unit section to find a bill unit.

Field	Description
General area	Describes the account's bill units or the selected bill unit if there several bill units. The information includes: Payment method Account that pays for the bill unit Start and end dates for the current billing cycle Date when the bill unit was last modified The services included in the bill unit Note: If you are viewing a wholesale parent account, the services of wholesale child accounts are not displayed. Click the edit icon to change.
Summary area	If there are several bill units associated with the account, the unselected bill units are listed in a summary area on the right. The services associated with a bill unit are listed. Click hide to close a list of services.

Field

Description

General area

Describes the account's bill units or the selected bill unit if there several bill units. The information includes:

Payment method
Account that pays for the bill unit
Start and end dates for the current billing cycle
Date when the bill unit was last modified
The services included in the bill unit

Note: If you are viewing a wholesale parent account, the services of wholesale child accounts are not displayed.

Click the edit icon to change.

Summary area

If there are several bill units associated with the account, the unselected bill units are listed in a summary area on the right. The services associated with a bill unit are listed.

Click hide to close a list of services.

Financial Setup Edit Bill Unit Section

Use the Edit Bill Unit section to change a bill unit.

Field	Description
Bill Unit name	Enter a new name.
Payment Method Area	Select an existing payment method or select one of the options to create a new method. For a new payment method, enter the account details and contact information. See "Adding a Payment Method". If the payment method is not available, you can select No Payment Method.
Accounting type	Select either Balance forward or Open Item. You cannot change the accounting type of a child bill unit.
Billing frequency	(Optional) Select a new interval.
Billing day of month	(Optional) Enter a new day of the month.
Currency	Select the currency. For SEPA payment, select the currency type as EUR.

Adding and Changing Basic Tax Information

Whether an account is a business account or subject to city taxes can affect taxation.

To add or change basic tax information for an account:

On the account page, select Actions, Financial Setup, and then Tax Setup.

The Tax Setup section of the Financial Setup dialog appears. See "Financial Setup Tax Setup Section" for details.
If the account is a business account, select This is a business account.
If the account address is inside the incorporated area of a city, select Inside incorporated area of a city.
(Optional) Enter any notes that are required for the account's taxation setup. Select a Reason when entering notes.
Click Apply or continue with adding exemptions.

See "Adding Tax Exemptions".

Adding Tax Exemptions

To add tax exemptions:

From the Actions menu, select Financial Setup, and then Tax Setup.

The Tax Setup section of the Financial Setup dialog appears. See "Financial Setup Tax Setup Section" for details.
Do one of the following:
- If this is the first tax exemption, under No tax exempt information, click Add.
- If this is not the first tax exemption, click the plus icon to add a new exemption.
For each exemption:
1. For Tax type, select the type.
2. For Certificate number, enter the number.
3. For Percent exempt, enter the amount.
4. For From, select the date the exemption starts.
  
  You can backdate an exemption.
5. For To, select the end date, or leave as never ends.
To add a new exemption, click the plus icon.

Tip:

You can edit an existing exemption. To delete an exemption, click the minus icon.

Financial Setup Tax Setup Section

Use the Tax Setup section to configure tax information for an account.

Field	Description
This is a business account	Select for business accounts.
Inside incorporated area of a city	Select for customers whose billing address is inside the incorporated area of a city.
Add	Click to add first tax exemption.
Tax type	Select the type of tax exemption.
Certificate number	Enter the certificate number that authorizes the exemption.
Percent exempt	Enter the percentage of the bill that is exempt from taxation.
From	Select the date the exemption starts. The start date can be backdated.
To	Select the date the exemption ends, or select never ends.
	Click the plus icon to add a new exemption.
	Click the minus to delete an exception.